Hotel Review: Mai House Saigon Hotel (Premium King) | Elegant Luxury & Exceptional Hospitality
Ho Chi Minh City is home to an impressive selection of luxury hotels, but finding one that combines beautiful accommodation, excellent facilities, and genuinely warm hospitality at a reasonable price is not always straightforward.
During our latest trip to Ho Chi Minh City, we spent two nights at Mai House Saigon Hotel, a luxury boutique-style property situated in District 3, just outside the city's main tourist areas in District 1.
Having previously stayed at numerous luxury hotels across Ho Chi Minh City, we were particularly impressed by Mai House Saigon's elegant atmosphere, comfortable accommodation, and exceptional hospitality. But how does it compare with the city's other luxury hotels, and is it worth staying here?
Quick Verdict
Convenient District 3 location, although less walkable than hotels in central District 1
Spacious, modern and comfortable Premium King Room with excellent in-room entertainment
Elegant boutique-style interiors and a relaxing outdoor swimming pool
Good breakfast buffet and excellent refreshments at Thơm Lounge
Exceptionally warm, friendly and attentive service throughout our stay
Excellent value for money, particularly at the approximately S$187 per night we paid
Our verdict: Mai House Saigon is an excellent luxury boutique-style hotel that combines elegant accommodation with some of the warmest hospitality we have experienced in Ho Chi Minh City. While its location and breakfast may not match some competitors, the overall experience offers excellent value for money. We would happily return.
Hotel Information
Item | Details |
Hotel | Mai House Saigon Hotel |
Room Type | Premium King |
Room Size | 35 square metres |
Location | District 3, Ho Chi Minh City |
Price Paid | S$374.86 for two nights (S$187.43 per night) |
Length of stay | 2 nights |
Booking Platform | Agoda |
Date stayed | October 2026 |
Breakfast Included | No – added separately for one morning |
Swimming Pool | Yes |
Gym | Yes |
Spa | Yes |
In This Review
Introduction
Having visited Ho Chi Minh City numerous times over the years, we have gradually worked our way through an extensive selection of the city's luxury hotels. From internationally renowned properties such as Park Hyatt Saigon and InterContinental Saigon to more distinctive boutique-style hotels such as Hotel des Arts Saigon, each stay has given us a better understanding of what the city has to offer.
Mai House Saigon Hotel was one property that had remained on our shortlist for quite some time. What initially caught our attention was its elegant architecture and distinctive interior design. From the photographs we had seen, Mai House Saigon appeared to offer a similar boutique-style luxury experience to Hotel des Arts Saigon, a hotel we had previously stayed at and enjoyed. We were therefore curious to see how the two properties would compare, particularly in terms of their rooms, facilities, dining and hospitality.
For our latest trip to Ho Chi Minh City, we finally decided to book Mai House Saigon, choosing the Premium King Room for our two-night stay. Positioned one category above the hotel's entry-level Deluxe Room, the Premium King offered a slightly more spacious layout at 35 square metres. At S$374.86 in total, the rate was particularly attractive for a luxury hotel of this standard.
Our expectations were reasonably high, given the hotel's reputation and the positive impressions we had formed before arriving. Fortunately, Mai House Saigon did not disappoint. The hotel impressed us almost immediately with its beautiful interiors and welcoming atmosphere. Our Premium King Room was spacious and comfortable, while the facilities and dining options provided plenty to enjoy during our short stay.
However, what ultimately stood out was the service. Throughout our two nights, we encountered consistently warm, friendly and attentive staff, making this one of the most pleasant hospitality experiences we have had in Ho Chi Minh City.
Mai House Saigon may not have the most central location or the most impressive swimming pool among the city's luxury hotels, but it offers a compelling combination of comfort, atmosphere and genuine hospitality. And at the price we paid, we found it particularly difficult to fault.
Hotel Location
Mai House Saigon Hotel is located at 157 Nam Ky Khoi Nghia Street in District 3, Ho Chi Minh City, just outside the city's main tourist and commercial areas in District 1. The hotel's lobby entrance is situated along Ngo Thoi Nhiem Street, a quieter side street away from the main road.
Unlike centrally located luxury hotels such as Park Hyatt Saigon or Caravelle Saigon, Mai House Saigon is less convenient for travellers who prefer exploring Ho Chi Minh City's main attractions on foot. However, we found the location perfectly suitable for our needs.
We arrived at Tan Son Nhat International Airport late on Friday night and booked a Grab to the hotel at approximately 11.45 pm. With relatively light traffic, the journey took about 15 minutes and cost VND 143,520. Of course, travellers arriving during busier periods should expect a longer journey, particularly given Ho Chi Minh City's notoriously heavy traffic.
Throughout our stay, we relied primarily on Grab and Xanh SM to get around the city. Whether we were heading towards Ben Thanh Market, visiting spas, or exploring other areas of Ho Chi Minh City, getting around was generally straightforward.
Having visited Ho Chi Minh City numerous times, we are already accustomed to using ride-hailing services, even when staying at hotels in District 1. As such, Mai House Saigon's location did not present any particular inconvenience for us. Nevertheless, first-time visitors to Ho Chi Minh City may prefer a more centrally located hotel, especially if they plan to explore attractions, restaurants and shopping areas on foot.
Another aspect we appreciated was the hotel's relatively peaceful surroundings. Although Mai House Saigon sits along a major road, its entrance is set back from the immediate bustle of Nam Ky Khoi Nghia Street. This gives the hotel a more relaxed atmosphere, particularly when arriving or departing.
Overall, while Mai House Saigon cannot match the walkability of some luxury hotels in the heart of District 1, we found its location convenient enough for our two-night stay. For travellers who do not mind relying on Grab or Xanh SM, it remains a perfectly reasonable base for exploring Ho Chi Minh City.
Check-In Experience
We arrived at Mai House Saigon Hotel close to midnight, following our late-night flight from Singapore. Despite the late hour, our first impressions of the hotel were immediately positive. The hotel's beautiful exterior, with its elegant architectural design, reminded us somewhat of Hotel des Arts Saigon, another luxury hotel we had previously stayed at in Ho Chi Minh City.
Upon entering the hotel, we were greeted by an impressive lobby featuring high ceilings, elegant furnishings and a bright, welcoming atmosphere. The overall design reminded us somewhat of both Hotel des Arts Saigon and Fairmont Hanoi, although Mai House Saigon had a noticeably brighter colour scheme.
While Hotel des Arts Saigon embraces a warmer, more subdued atmosphere with relatively dim lighting, Mai House Saigon adopts a brighter approach that makes its public spaces feel more open and inviting. Both styles have their appeal, although we particularly appreciated the brighter interiors at Mai House Saigon.
The check-in process itself was exceptionally smooth and efficient. Despite arriving close to midnight, the reception staff completed the necessary formalities quickly, and we were assigned a Premium King Room located on the 11th floor. In fact, the process was so efficient that our welcome drinks only arrived after we had already completed check-in! Rather than heading straight upstairs, we settled into one of the lobby's seating areas to enjoy our refreshments first. Throughout the process, the staff were friendly, welcoming and professional. Even at such a late hour, we never felt rushed, and the entire experience was pleasant and relaxed.
Another detail worth mentioning was the hotel's deposit arrangement. During check-in, the reception staff told us no deposit was required for our reservation. Instead, we could pay directly whenever we used additional services, such as dining at the hotel's restaurants or visiting the spa. We appreciated this straightforward arrangement, although deposit requirements may differ depending on individual bookings.
Overall, Mai House Saigon made an excellent first impression. From the elegant lobby to the efficient check-in and warm hospitality, everything was handled smoothly, setting a positive tone for the rest of our stay.
Mai House Saigon Hotel Premium King Room Review
For our two-night stay at Mai House Saigon, we booked the Premium King Room, which sits one category above the hotel's entry-level Deluxe Room. We were assigned a room on the 11th floor, which offered approximately 35 square metres of space. For comparison, the entry-level Deluxe Room measures approximately 30 square metres, making the Premium King a slightly more spacious option.
We found the room spacious, thoughtfully designed and comfortable, with a generous layout that provided more than enough space for our short stay. While the room did not feature an elaborate or particularly extravagant design, its generous layout, comfortable furnishings and excellent natural lighting made it a very pleasant space to return to after exploring Ho Chi Minh City.
Room Layout and Design
Upon entering the room, we were immediately struck by how spacious and bright it felt. The layout was straightforward, with the wardrobe and a fixed luggage rack to the left of the entrance and the bathroom on the right.
Beyond the entrance area, the main bedroom opened into a generously sized space featuring a king-sized bed, a wall-mounted television and a dedicated workstation. The television sat above a cabinet opposite the bed, making it easy to watch programmes while relaxing. A desk and chair were also provided, offering a practical workspace for guests who needed to catch up on work during their stay.
The overall design was simple and minimalist, without excessive decorative elements or elaborate furnishings. Nevertheless, the quality of the finishes and the thoughtful furniture arrangement gave the room an understated sense of luxury.
One aspect we particularly appreciated was the amount of space available. At approximately 35 square metres, the Premium King Room felt noticeably spacious, providing plenty of room to move around without the furniture making the space feel cramped.
For comparison, the Deluxe Corner Room we previously stayed in at Hotel des Arts Saigon measured approximately 30 square metres. This made our Premium King Room at Mai House Saigon five square metres larger, or about 17% more floor space.
However, the Premium King is not Mai House Saigon's entry-level room category. Its entry-level Deluxe Room also measures approximately 30 square metres, meaning that the two hotels offer similarly sized accommodation at this level. As such, we would not necessarily consider room size an advantage for Mai House Saigon when comparing equivalent room categories. Nevertheless, we appreciated the additional space offered by our Premium King Room, particularly when combined with its bright, contemporary interiors.
Compared with the darker and more intimate atmosphere of Hotel des Arts Saigon, Mai House Saigon's Premium King Room felt brighter and more minimalist. Overall, we were very satisfied with the room's layout and design, which provided a comfortable and spacious environment for our two-night stay.
Bed Comfort and Sleep Quality
The Premium King Room featured a generously sized king bed, which we found very comfortable throughout our two-night stay. We had no difficulty getting a good night's rest after spending our days exploring Ho Chi Minh City.
Another aspect we appreciated was how peaceful the room felt. Despite being located in a busy city, we did not experience any noticeable disturbances from traffic, neighbouring rooms or the hotel's common areas during our stay. This was particularly welcome after our late-night arrival from Singapore, when all we wanted was a comfortable and uninterrupted night's sleep.
Overall, we were very satisfied with the sleeping experience. The combination of a comfortable king-sized bed, spacious surroundings and quiet atmosphere made the Premium King Room an excellent place to rest and unwind.
In-Room Amenities and Refreshments
The Premium King Room came equipped with a good selection of amenities, providing everything we needed for a comfortable two-night stay. Near the television, a cabinet housed the room's minibar and refreshment facilities, including an electric kettle, G7 instant coffee sachets and Dilmah teabags. While there was no Nespresso coffee machine, we did not find this particularly disappointing, especially given the hotel's relatively affordable room rate.
One pleasant surprise was that the minibar's canned beverages were complimentary. During our stay, the minibar contained a selection of soft drinks, including Coca-Cola, Sprite and Schweppes, as well as Saigon Beer. Although these beverages were not replenished during our stay, we appreciated having a complimentary selection available upon arrival. The hotel also provided two glass bottles of drinking water, which housekeeping replenished daily.
Another aspect we appreciated was the room's convenient arrangement of electrical outlets. Both bedside tables had universal power sockets and USB-A charging ports, so we could charge our devices without extra travel adapters. The bedside lighting controls were also conveniently positioned within reach.
For guests travelling on business or needing to catch up on work, the room featured a dedicated workstation with a desk and chair. The workstation included additional connectivity options, including a universal power socket, USB-A port and HDMI connection. While we did not use the workstation extensively during our short stay, we appreciated having a proper desk rather than a small table that doubled as a workspace.
Overall, we found the in-room amenities practical and thoughtfully arranged. The complimentary minibar was a particularly welcome touch, while the convenient charging facilities and dedicated workstation made the Premium King Room suitable for both leisure and business travellers.
In-Room Entertainment
One of the more unexpected highlights of our Premium King Room was its impressive in-room entertainment system. While hotel televisions are often limited to a relatively small selection of local and international channels, Mai House Saigon offered considerably more than we had anticipated. The television featured an extensive selection of 178 conventional channels, including familiar international networks such as HBO, Cinemax, BBC Earth and CNA.
However, what particularly impressed us was the integration of FPT Play, a Vietnamese streaming and entertainment platform that provided access to an even wider range of content. Through FPT Play, we could browse live television programmes, sporting events and an extensive selection of on-demand movies.
For football enthusiasts, the platform also offered live Premier League coverage, alongside match highlights and other sporting content. Although the football commentary was primarily in Vietnamese, we appreciated having access to such a comprehensive selection of sports programming.
The on-demand movie library was equally impressive. During our stay, we watched Lost in Translation and part of First Man, both available in their original English-language versions. We particularly appreciated being able to choose what to watch rather than relying entirely on scheduled television programming.
Although the availability of individual channels, sporting events and movies may change over time, the overall entertainment selection was among the most comprehensive we have encountered during our hotel stays. For travellers who enjoy relaxing in their rooms after a long day of sightseeing, this is a genuinely useful feature.
Overall, Mai House Saigon's in-room entertainment system exceeded our expectations and was an unexpected highlight of an already comfortable room experience.
Room Views and Natural Lighting
Our Premium King Room was located on the 11th floor, offering views of the surrounding cityscape and the hotel's outdoor swimming pool below. While the view was pleasant, it wasn't particularly spectacular, especially compared with some of the more impressive skyline views available at other luxury hotels in Ho Chi Minh City. Nevertheless, we appreciated having a relatively open outlook over the surrounding buildings, with the swimming pool providing an additional point of interest.
What impressed us more was the amount of natural light entering the room. During the day, the windows let plenty of natural light into the space, complementing the room's bright colour scheme and minimalist interior design. This made the Premium King Room feel particularly welcoming and spacious, even when we were simply relaxing indoors.
Overall, while the view itself was not a major selling point, the excellent natural lighting contributed significantly to our enjoyment of the room. For travellers who appreciate bright and airy accommodation, this is certainly one of the Premium King Room's strengths.
Bathroom
The bathroom was another interesting feature of our Premium King Room, combining modern amenities with a somewhat romantic, open-concept design. One of its most distinctive features was the bathtub, which was positioned alongside the bedroom and separated from the sleeping area by a floor-to-ceiling glass partition.
This arrangement created a relatively open, spacious atmosphere, allowing the bathroom to feel connected to the main bedroom rather than completely enclosed. A translucent curtain could be drawn across the glass partition for additional privacy. However, we noticed that silhouettes could still be visible through the curtain, meaning that it did not provide complete visual separation from the bedroom. For couples, this design could be quite appealing, particularly for those who enjoy a more romantic bathroom setting.
However, travellers sharing a room with friends or family members may find the arrangement less suitable, especially if they prefer complete privacy while bathing. Although we did not use the bathtub during our stay, we appreciated its inclusion, as it added another touch of luxury to an already comfortable and spacious room.
In addition to the bathtub, the bathroom featured a separate walk-in shower with both rainfall and handheld showerheads. We found the shower experience excellent, with strong water pressure and a consistent supply of hot water throughout our stay. The bathroom also included a single washbasin and a toilet equipped with a handheld bidet spray, a practical feature that we always appreciate when travelling.
For toiletries, Mai House Saigon provided a comprehensive selection of hotel-branded amenities. These included individual bottles of shampoo, conditioner and shower gel, alongside hand soap, body lotion, bath salts and a loofah. Additional amenities such as dental kits, shaving kits, a shower cap, cotton buds and a comb were also provided. A hairdryer was available, and bathrobes and slippers were in the wardrobe near the room's entrance.
Overall, we found the bathroom well-equipped, comfortable and thoughtfully designed. The separate shower performed particularly well, while the bathtub added a touch of luxury to an already spacious entry-level room. Our only consideration would be the level of privacy offered by the glass partition. While this design may appeal to couples, travellers sharing a room with someone other than their partner should be aware of the arrangement before booking.
Our Verdict on the Premium King Room
Overall, we were very satisfied with our Premium King Room at Mai House Saigon Hotel. The generous 35-square-metre layout, comfortable king-sized bed and bright, contemporary interiors made it a particularly pleasant space to relax after exploring Ho Chi Minh City. Although the Premium King sits one category above the hotel's entry-level Deluxe Room, we felt that it offered an excellent balance of space, comfort and functionality.
We also appreciated the thoughtful in-room amenities, particularly the complimentary minibar, convenient charging facilities and surprisingly comprehensive entertainment system. The bathroom was equally well-equipped, with an excellent walk-in shower and a separate bathtub adding to the room's appeal. However, the open-concept design and translucent curtain may not provide sufficient privacy for travellers sharing a room with friends or family members.
While we preferred the more distinctive and sophisticated interior design of Hotel des Arts Saigon, Mai House Saigon offered a brighter, more spacious alternative. For the price we paid, we felt the Premium King Room offered excellent value for money. It provided everything we needed for a comfortable luxury stay, and we would happily book the same room category again on a future visit.
Facilities
Mai House Saigon Hotel offers a comprehensive range of facilities, including an outdoor swimming pool, fitness centre, spa and several dining venues. While the hotel lacks the expansive grounds or extensive recreational facilities of a resort, we found its amenities well suited to a luxury city hotel.
Outdoor Swimming Pool
One of the hotel's main recreational facilities is its outdoor swimming pool, located towards the rear of the property. Unlike the rooftop infinity pools found at some luxury hotels in Ho Chi Minh City, Mai House Saigon's swimming pool offers a more intimate and relaxing atmosphere. The pool is surrounded by attractive landscaping, including trees and neatly maintained shrubs, creating a pleasant setting away from the surrounding streets.
We particularly appreciated the greenery, which softened the urban surroundings and gave the pool area a more secluded feel. Although the swimming pool is relatively compact, it appeared adequately sized for guests looking to enjoy a casual swim or simply relax by the water. However, travellers hoping to swim laps or enjoy spectacular views of Ho Chi Minh City's skyline may find the facilities somewhat limited.
During our stay, we visited the pool area to explore the facilities and take photographs, although we did not actually go swimming. When we first arrived, the area was relatively quiet, with only a few guests around. A few more groups arrived later, but the atmosphere remained pleasant and relaxed.
There was also a sheltered poolside bar, which appeared to be staffed from approximately 8 am. The staff member we encountered was friendly and welcoming, adding to our positive impression of the hotel's hospitality. According to the hotel's information during our stay, the swimming pool operated from 6 am to 9 pm.
Overall, while Mai House Saigon's swimming pool may not be as impressive as the rooftop pools at some competing luxury hotels, we appreciated its attractive landscaping and peaceful atmosphere. For guests looking for a relaxing swim rather than an elaborate rooftop pool experience, it seemed a pleasant facility.
Fitness Centre
Mai House Saigon also features a fitness centre, offering guests a convenient option to maintain their exercise routines during their stay. Although we did not use the gym, we briefly inspected it from the entrance while exploring the hotel's facilities.
Our initial impression was that the fitness centre was relatively compact but bright and well-maintained, with a selection of cardio machines and weight-training equipment. While it did not appear as extensive as the larger fitness centres at some luxury hotels, the available equipment looked sufficient for guests hoping to complete a straightforward workout. Another convenient feature was the advertised 24-hour access, allowing guests to exercise according to their own schedules.
Overall, although we cannot comment on the equipment's performance or the actual workout experience, the fitness centre appeared to provide a practical space for guests looking to stay active during their visit to Ho Chi Minh City.
Four Elements Spa
For guests looking to unwind after a day of exploring Ho Chi Minh City, Mai House Saigon also features Four Elements Spa, offering a range of wellness and relaxation treatments. We had initially hoped to experience the spa during our stay and decided to enquire about a treatment on Saturday afternoon, at approximately 4 pm.
Unfortunately, we were informed that the spa was fully booked, and there were no available treatment slots at the time. Although this was a little disappointing, we had not made an advance reservation, so it was understandable that availability might be limited during the weekend. As we were unable to secure an appointment, we did not have the opportunity to experience any treatments or inspect the treatment rooms.
According to the hotel's information during our stay, Four Elements Spa operated from 9 am to 9 pm, while the sauna facilities were listed as available from 6 am to 9 pm. We did not use the sauna facilities, so we cannot comment on their condition or whether access is complimentary for all hotel guests.
For travellers particularly interested in a spa treatment during their stay, we recommend booking in advance rather than relying on walk-in availability, especially on weekends. While we cannot personally assess the quality of Four Elements Spa's treatments, having a dedicated spa within the hotel is certainly a welcome addition for guests seeking a more relaxing stay.
Overall Impressions of the Hotel Facilities
Overall, we felt that Mai House Saigon offered a good selection of facilities for a luxury city hotel. The outdoor swimming pool was particularly attractive, with its landscaped surroundings creating a peaceful atmosphere away from the bustle of Ho Chi Minh City. Although the swimming pool and fitness centre were relatively compact, both seemed suitable for guests looking to relax or maintain their exercise routines during their stay.
The Four Elements Spa also added to the hotel's appeal, although our unsuccessful attempt to secure a walk-in appointment highlighted the importance of booking in advance. While Mai House Saigon may not offer the most extensive recreational facilities among Ho Chi Minh City's luxury hotels, we felt that the overall selection was more than adequate for a comfortable city stay.
Breakfast & Dining at Mai House Saigon Hotel
Mai House Saigon offers several dining options, ranging from its main restaurant to a lobby lounge and rooftop bar. During our two-night stay, we had the opportunity to experience breakfast at C'est La Vie Restaurant and afternoon refreshments at Thơm Lounge.
Breakfast at C'est La Vie Restaurant
Breakfast was not included in our Agoda reservation, so we purchased it separately on the final morning of our stay. The buffet breakfast was priced at VND 450,000 per person, before service charge and VAT. For the two of us, the final bill came to VND 1,020,600, inclusive of the additional charges. Given the hotel's luxury positioning, we were interested to see how its breakfast experience would compare with other luxury hotels we had previously stayed at in Ho Chi Minh City.
Restaurant Atmosphere and Service
C'est La Vie Restaurant offered a pleasant and comfortable setting for breakfast. The restaurant was relatively spacious, with generous distances between tables, creating an open, relaxed atmosphere rather than a crowded one. We particularly appreciated the natural light that came through the windows when the blinds were raised. Combined with the restaurant's warm interior lighting, this created a bright and inviting dining environment.
The service was another positive aspect of our breakfast experience. Throughout our meal, the staff were attentive and efficient, clearing used plates promptly and keeping the tables tidy. We also appreciated the proactive service, particularly when a staff member approached us to offer another cup of Americano without us having to request one.
For dishes prepared at the live cooking stations, guests were provided with a table number stand, allowing the staff to deliver freshly prepared items directly to their tables. This was convenient, as we could return to our seats rather than waiting around the cooking stations.
Overall, the combination of a spacious dining environment and attentive service made breakfast a pleasant and relaxing experience.
Breakfast Buffet Selection
The breakfast buffet offered an extensive selection of Western, Vietnamese and other Asian dishes, catering to a wide range of preferences. The bakery section featured a generous assortment of breads and pastries, including croissants, Danish pastries, muffins, doughnuts and cakes.
The buffet also offered a selection of cold cuts and cheeses, with five varieties of cheese available during our visit. Other options included smoked salmon, smoked basa, fresh fruits, yoghurt, cereals, nuts and various accompaniments. For guests who preferred a Western-style breakfast, the buffet offered a range of hot dishes alongside freshly prepared egg options. These included Eggs Benedict, as well as other egg preparations available from the cooking stations. Additional breakfast favourites such as pancakes, waffles and French toast were also available.
The Asian selection was equally extensive. We noticed a variety of Vietnamese dishes, including congee, rice dumplings and a station where guests could assemble their own banh mi. There were also noodle stations serving Vietnamese favourites such as beef pho, chicken pho and bun bo Hue. Other Asian offerings included dim sum, sushi and a selection of hot dishes.
The beverage selection was similarly varied, with coffee, tea, juices and Vietnamese coffee among the available options. During breakfast, I gravitated toward a mix of Western dishes, while my wife preferred the Asian selections, including a bowl of bun bo Hue. We also enjoyed some yoghurt and fresh fruits towards the end of our meal.
Overall, we were impressed by the breadth of the breakfast buffet, which offered plenty of variety for guests with different preferences.
Food Quality and Value for Money
While the buffet selection was extensive, we felt that the overall food quality was good rather than exceptional. The dishes we tried were generally enjoyable and competently prepared, but nothing stood out as especially memorable. This was perhaps more noticeable because we had previously experienced breakfast at several other luxury hotels in Ho Chi Minh City. In particular, we felt that Hotel des Arts Saigon offered a stronger overall breakfast experience, while Park Hyatt Saigon impressed us with the quality of its food and its à la carte offerings.
That is not to say that breakfast at Mai House Saigon was disappointing. On the contrary, the extensive selection, pleasant restaurant atmosphere and attentive service made it an enjoyable way to start our final morning in Ho Chi Minh City.
However, at VND 1,020,600 for two people, breakfast was a relatively substantial additional expense, especially considering that our room rate did not include it. For travellers who enjoy leisurely hotel breakfasts and want a wide selection of dishes, we felt C'est La Vie offered a worthwhile experience. On the other hand, those who are primarily interested in sampling local Vietnamese food may prefer exploring the many breakfast options available throughout Ho Chi Minh City.
Overall, we were satisfied with our breakfast at C'est La Vie Restaurant. Although it did not quite match the more memorable breakfast experiences we have enjoyed at some competing luxury hotels, it remained a pleasant and well-executed offering, supported by the consistently attentive hospitality that characterised our stay at Mai House Saigon.
Afternoon Refreshments at Thơm Lounge
In addition to breakfast at C'est La Vie Restaurant, we also enjoyed afternoon refreshments at Thơm Lounge, located in the hotel's lobby area. After spending part of Saturday exploring Ho Chi Minh City and shopping, we returned to the hotel for a short break before heading out again.
Thơm Lounge provided a pleasant setting to relax over some drinks and light refreshments, surrounded by the hotel's elegant interiors. We ordered a hot Americano and an iced salted coffee, together with a King Prawn Hotdog to share. The King Prawn Hotdog was particularly memorable. Priced at VND 280,000 before service charge and VAT, the dish was served with a side salad, mayonnaise and chilli sauce.
Despite its relatively simple presentation, we found it absolutely delicious, with the quality of the ingredients and preparation making it feel more like a carefully crafted restaurant dish than an ordinary snack.
Another thoughtful touch was the service. When we mentioned that we intended to share the hotdog, the staff proactively offered to cut it into two portions for us. Although this was a small gesture, we appreciated the attention to detail, consistent with the excellent hospitality we experienced throughout our stay. The coffees were equally enjoyable, and we were particularly pleased with the overall quality of the refreshments.
Our total bill came to VND 680,400, inclusive of service charge and VAT. While this was certainly more expensive than visiting a typical café in Ho Chi Minh City, we felt that the quality of the food, pleasant surroundings and attentive service justified the price.
Overall, our experience at Thơm Lounge was excellent. It was a lovely place to unwind during the afternoon, and the King Prawn Hotdog turned out to be one of the more memorable dishes we enjoyed during our stay.
Afternoon Tea at Thơm Lounge
For guests interested in a more elaborate afternoon experience, Thơm Lounge also offers an afternoon tea service. During our visit, afternoon tea was advertised from 2.30 pm to 5.30 pm, with a set priced at VND 499,000++ per person. We also noticed an option to share an afternoon tea set by paying an additional VND 80,000++ for an extra cup of tea.
Although we did not personally try the afternoon tea, it could be an interesting option for guests looking to enjoy a leisurely afternoon within the hotel's elegant surroundings. Given our positive experience with the refreshments at Thơm Lounge, we would certainly be interested in returning to try its afternoon tea on a future visit.
Other Dining Options at Mai House Saigon
In addition to C'est La Vie Restaurant and Thơm Lounge, Mai House Saigon offers several other dining options for guests who want to enjoy a meal or drinks without leaving the hotel. These include Mediterra Restaurant & Bar and Mai Sky Rooftop Bar.
Although we did not have the opportunity to experience either venue during our two-night stay, their presence adds to the hotel's dining options, particularly for guests who prefer spending their evenings within the property.
Mai Sky Rooftop Bar also provides an alternative setting for guests looking to enjoy drinks in the evening. During our stay, the bar's operating hours were advertised as 5.30 pm to 1 am. As we did not personally visit the rooftop bar, we cannot comment on its atmosphere, views, drinks or service.
In-Room Dining
For guests who prefer dining in the comfort of their rooms, Mai House Saigon also offers an extensive in-room dining menu. The menu we reviewed included a variety of Vietnamese and international dishes, ranging from light snacks and sandwiches to more substantial meals.
Some of the available options included Vietnamese pho, priced at VND 165,000, a club sandwich at VND 220,000 and seafood fried rice at VND 250,000. For guests looking for something more substantial, the menu also featured a Wagyu beef burger at VND 310,000 and an Angus ribeye steak at VND 750,000. These prices were listed before service charge and VAT and should be treated as indicative, as the menu we reviewed was dated October 2024.
Another convenient feature was the availability of selected late-night dining options. According to the menu, the regular dining selection was available from 10.30 am to 10 pm, while a smaller selection of dishes could be ordered between 10 pm and 6 am. This could be particularly useful for travellers arriving on late-night flights, as we did.
Although we did not order room service during our stay, we appreciated having a reasonably extensive selection of dining options available. Overall, Mai House Saigon offers a good variety of dining venues and in-room dining choices. While we only experienced breakfast at C'est La Vie Restaurant and afternoon refreshments at Thơm Lounge, both experiences reinforced our positive impression of the hotel's attentive hospitality.
Service
If one aspect of Mai House Saigon particularly impressed us, it was undoubtedly the exceptional hospitality we experienced throughout our stay. Having stayed at numerous luxury hotels in Ho Chi Minh City, we have generally encountered good service standards. However, Mai House Saigon stood out for the genuine warmth and consistency of its staff.
From the moment we arrived close to midnight until our departure two days later, every interaction we had with the hotel's employees was pleasant and welcoming. Whether we were passing through the lobby, heading towards the lifts or returning from a day of exploring Ho Chi Minh City, the staff consistently greeted us with warm smiles and friendly acknowledgements. These might seem like relatively small gestures, but they contributed significantly to the hotel's welcoming atmosphere.
What particularly impressed us was how natural the hospitality felt. Rather than appearing overly formal or rehearsed, the staff seemed genuinely happy to assist guests, creating an environment that was both professional and personable.
The service's efficiency was equally commendable. During our late-night arrival, the reception staff checked us in quickly and professionally, while the bell staff assisted with our luggage. The same level of attentiveness was evident when we departed, with the staff once again helping us with our belongings.
We also appreciated the hotel's help with several Shopee deliveries my wife arranged during our stay. The staff accepted the packages on our behalf and, rather than leaving them at reception for collection, proactively arranged to have them delivered directly to our room before we returned to the hotel. Although this was a relatively simple gesture, it demonstrated the hotel's attention to detail and willingness to make things more convenient for guests.
Housekeeping was another area where the hotel performed well. Our room was kept exceptionally clean and tidy throughout our stay, with the housekeeping team maintaining a consistently high standard. The complimentary bottled water was also replenished daily.
The same attentive approach extended to the hotel's dining venues. At C'est La Vie Restaurant, the breakfast staff were proactive in clearing used plates, delivering freshly prepared dishes to our table, and offering coffee refills without prompting.
Similarly, at Thơm Lounge, the staff thoughtfully offered to divide our King Prawn Hotdog into two portions when we mentioned that we intended to share it. While none of these gestures was particularly extravagant, their consistency made the overall experience feel genuinely special. Importantly, we didn't have a single unpleasant interaction with the hotel's staff during our two-night stay.
Even checkout was straightforward and efficient, bringing our stay to a pleasant conclusion. In fact, we would comfortably place Mai House Saigon among the best luxury hotels we have experienced in Ho Chi Minh City for hospitality. We have previously enjoyed excellent service at properties such as Hotel des Arts Saigon, Pullman Saigon Centre and Novotel Saigon Centre, but Mai House Saigon impressed us with an especially warm and personable approach.
Compared with Hotel des Arts Saigon, we felt that the service at Mai House Saigon was perhaps slightly warmer, although both hotels delivered excellent hospitality. We also found the overall experience more personable than some of our previous stays at larger luxury hotels, including Sofitel Saigon Plaza and Park Hyatt Saigon.
Of course, these comparisons are based entirely on our individual experiences, and service standards can vary depending on the staff members encountered and the circumstances of each stay. Nevertheless, the consistency of the hospitality at Mai House Saigon left a particularly strong impression on us.
Ultimately, while beautiful interiors, comfortable rooms and extensive facilities are important elements of a luxury hotel, we believe that genuinely excellent service can make an even greater difference to the overall experience. In this regard, Mai House Saigon certainly delivered. Its hospitality was undoubtedly one of the highlights of our stay, and a major reason why we would happily consider returning on a future visit to Ho Chi Minh City.
Who Should Stay at Mai House Saigon Hotel
Based on our experience, we believe Mai House Saigon is particularly well-suited to travellers looking for a comfortable luxury hotel with elegant surroundings and genuinely excellent hospitality.
Couples seeking a romantic getaway would likely appreciate the hotel's sophisticated atmosphere, spacious accommodation and relaxing facilities. The Premium King Room's open-concept bathroom, with a bathtub separated from the bedroom by a glass partition, could also appeal to couples seeking a more intimate setting.
Business travellers should find the hotel equally suitable. The Premium King Room offers a comfortable workspace, convenient charging facilities and a peaceful environment, while the hotel's District 3 location provides relatively straightforward car access to other parts of Ho Chi Minh City.
First-time visitors to Ho Chi Minh City who prioritise accommodation quality over walkability may also find Mai House Saigon an excellent choice. Although the hotel is situated outside the main tourist areas of District 1, getting around by Grab or Xanh SM is generally convenient.
Returning visitors to Ho Chi Minh City, particularly those who have already experienced the city's more centrally located luxury hotels, may appreciate Mai House Saigon as an alternative offering a slightly quieter atmosphere without sacrificing comfort or hospitality.
The hotel could also suit families seeking comfortable luxury accommodation, although guests sharing a Premium King Room should consider the bathroom's limited privacy. Families may wish to explore other room configurations depending on their needs.
On the other hand, Mai House Saigon may be less suitable for travellers who prefer exploring Ho Chi Minh City's main attractions, restaurants and shopping areas entirely on foot. Hotels in central District 1 would generally be more convenient for this purpose.
Similarly, travellers seeking an expansive rooftop swimming pool, spectacular skyline views or extensive recreational facilities may prefer other luxury hotels. Budget-conscious travellers may also find more affordable accommodation elsewhere in the city, although we felt that Mai House Saigon offered excellent value within the luxury hotel category.
Ultimately, we would particularly recommend Mai House Saigon to couples, business travellers and visitors who value comfortable accommodation, elegant surroundings and outstanding hospitality over having the most central location or elaborate facilities.
Is Mai House Saigon Hotel Good Value for Money?
One of the most appealing aspects of our stay at Mai House Saigon was the price we paid. For our two-night stay from 30 October to 1 November 2026, we booked a Premium King Room through Agoda for US$292.82.The final amount charged to our credit card was S$374.86, equivalent to approximately S$187.43 per night. Considering the hotel's luxurious atmosphere, spacious accommodation, comprehensive facilities and exceptional hospitality, we felt that this represented excellent value for money.
At approximately 35 square metres, even the hotel's entry-level Premium King Room offered generous space, along with a comfortable king-sized bed, a well-equipped bathroom, a complimentary minibar and an impressive in-room entertainment system. The hotel also provided a good selection of facilities, including an attractive outdoor swimming pool, fitness centre, spa and several dining venues.
However, what made the experience particularly worthwhile was the consistently excellent hospitality. Throughout our stay, the staff delivered a level of service that we felt compared favourably with some of the more expensive luxury hotels we had previously experienced in Ho Chi Minh City.
Of course, there were a few considerations. Mai House Saigon's District 3 location is not as convenient for exploring central District 1 on foot, and its swimming pool is relatively compact compared with the more impressive rooftop pools at some competing properties. Breakfast was also not included in our room rate. We paid an additional VND 1,020,600 for two people to experience the buffet at C'est La Vie Restaurant, which was enjoyable but not particularly exceptional.
Nevertheless, these considerations did little to diminish our overall impression of the hotel. In fact, we would still consider Mai House Saigon reasonably priced at approximately S$220 to S$250 per night, particularly for travellers who value comfortable accommodation and excellent service. Naturally, its attractiveness would depend on the rates offered by competing luxury hotels during the same travel period.
Mai House Saigon vs Hotel des Arts Saigon: Which Would We Choose?
Having previously stayed at Hotel des Arts Saigon, we found ourselves comparing the two properties. Both hotels offer distinctive boutique-style luxury experiences, but their approaches to design and atmosphere differ noticeably. Mai House Saigon features brighter, more contemporary interiors, while Hotel des Arts Saigon embraces a darker, warmer and more sophisticated atmosphere.
In terms of accommodation, our Premium King Room at Mai House Saigon measured approximately 35 square metres, compared with the 30-square-metre Deluxe Corner Room we previously stayed in at Hotel des Arts Saigon. However, this is not an entirely like-for-like comparison, as the Premium King sits one category above Mai House Saigon's entry-level Deluxe Room, which also measures approximately 30 square metres. As such, we consider the two hotels relatively comparable in entry-level room size, rather than viewing Mai House Saigon as offering a clear advantage in this area. Nevertheless, we appreciated the additional space in our Premium King Room, along with its brighter, more contemporary design.
In terms of hospitality, both hotels performed exceptionally well, although we felt that Mai House Saigon's service was perhaps slightly warmer and more personable. However, Hotel des Arts Saigon had several advantages that appealed to our personal preferences. We particularly enjoyed its more distinctive interior design, rooftop swimming pool and breakfast experience, all of which contributed to a more memorable overall atmosphere.
As such, if both hotels were available at exactly the same price, we would personally lean towards Hotel des Arts Saigon. That said, this is largely a matter of preference rather than a reflection of any significant shortcomings at Mai House Saigon.
Travellers who prefer brighter interiors, contemporary room designs and particularly warm hospitality may find Mai House Saigon the more appealing choice. Those who value additional space could also consider upgrading from the Deluxe Room to the Premium King, depending on the difference in room rates.
Ultimately, we felt that Mai House Saigon offered excellent value at the rate we paid, and we would happily consider returning, especially if it continued to offer similarly attractive room rates. For travellers looking for a luxury hotel in Ho Chi Minh City without necessarily paying the premium associated with some of the city's more established international brands, Mai House Saigon is certainly worth considering.
Pros and Cons
What We Loved
Exceptional hospitality: Consistently warm, friendly and attentive service throughout our stay, making it one of our best hospitality experiences in Ho Chi Minh City.
Elegant boutique-style atmosphere: Beautiful architecture, sophisticated interiors and bright, welcoming public spaces.
Spacious and comfortable accommodation: The 35-square-metre Premium King Room offered a generous layout, a comfortable bed and excellent natural lighting.
Excellent in-room amenities: Complimentary minibar beverages, convenient charging facilities and an impressive entertainment system featuring live sports and on-demand movies.
Attractive swimming pool: A peaceful outdoor pool surrounded by greenery, providing a relaxing setting away from the city's bustle.
Good dining options: Extensive breakfast buffet and particularly enjoyable refreshments at Thơm Lounge.
Excellent value for money: At about S$187 per night, we felt the hotel offered excellent luxury value for the price.
Things to Consider
Less central location: Located in District 3, making it less convenient for travellers who prefer to explore District 1's main attractions on foot.
Relatively compact swimming pool: Attractive and relaxing, but not ideal for guests seeking an expansive rooftop pool or impressive skyline views.
Breakfast could be better: Although the buffet offered plenty of variety, the food quality didn't quite match our experiences at Hotel des Arts Saigon and Park Hyatt Saigon.
Limited bathroom privacy: The glass partition and translucent curtain separating the bathtub from the bedroom may not provide sufficient privacy for friends or family members sharing a room.
Final Verdict
After spending two nights at Mai House Saigon Hotel, we can confidently say that it is one of the more enjoyable luxury hotels we have experienced in Ho Chi Minh City. Having had the property on our shortlist for quite some time, we arrived with reasonably high expectations. Fortunately, Mai House Saigon lived up to them, delivering a comfortable and memorable stay.
From the moment we entered its beautiful lobby, we appreciated the hotel's elegant architecture, bright interiors and welcoming atmosphere. Our Premium King Room was equally impressive, offering generous space, comfortable furnishings and thoughtful amenities that made it a pleasure to return to after exploring the city.
However, what truly distinguished Mai House Saigon was its exceptional hospitality. Throughout our stay, the staff were consistently warm, friendly and attentive, creating an atmosphere that felt genuinely welcoming rather than overly formal. From the efficient check-in process to thoughtful help with our deliveries and attentive service at the hotel's dining venues, we were impressed by the consistency of the experience.
Of course, Mai House Saigon has its limitations. Its District 3 location is slightly less convenient for travellers who prefer exploring central District 1 on foot, while the swimming pool is relatively compact compared with some of the city's more impressive rooftop facilities. Although the breakfast buffet offered an extensive selection, we also felt that the overall food quality could have been better. Nevertheless, these were relatively minor considerations in what was otherwise an excellent stay.
At approximately S$187 per night, we felt Mai House Saigon offered outstanding value for money, particularly given the quality of the accommodation and hospitality. While we would personally lean towards Hotel des Arts Saigon if both properties were available at exactly the same price, Mai House Saigon remains a compelling alternative, especially for travellers who appreciate brighter interiors, contemporary room designs and exceptionally warm service.
Ultimately, we would happily return to Mai House Saigon on a future visit to Ho Chi Minh City. For travellers seeking an elegant luxury hotel that combines comfortable accommodation, comprehensive facilities and genuinely excellent hospitality at a reasonable price, Mai House Saigon is certainly worth considering.
Frequently Asked Questions about Mai House Saigon Hotel
Q1: Is Mai House Saigon a five-star hotel?
A1: Yes, Mai House Saigon is a five-star luxury hotel in Ho Chi Minh City, offering elegant accommodation, an outdoor swimming pool, fitness centre, spa and several dining venues. During our stay, we were particularly impressed by its beautiful interiors and exceptional hospitality.
Q2: Is Mai House Saigon located in District 1?
A2: No, Mai House Saigon is located in District 3, just outside Ho Chi Minh City's main tourist areas in District 1. Although it is less convenient for exploring central attractions on foot, we found getting around by Grab and Xanh SM relatively straightforward.
Q3: Is Mai House Saigon worth staying at?
A3: Yes, we felt that Mai House Saigon offered excellent value for money, particularly at the approximately S$187 per night we paid. Its spacious accommodation, elegant atmosphere and exceptionally warm hospitality made it one of our more enjoyable luxury hotel experiences in Ho Chi Minh City.
Q4: Does Mai House Saigon have a swimming pool?
A4: Yes, Mai House Saigon features an outdoor swimming pool surrounded by attractive landscaping. Although relatively compact and without spectacular skyline views, the pool offers a pleasant and relaxing atmosphere. During our stay, its advertised operating hours were 6 am to 9 pm.
Q5: Is breakfast included at Mai House Saigon?
A5: Breakfast inclusion depends on the room rate booked. Our Agoda reservation did not include breakfast, so we purchased the buffet separately at C'est La Vie Restaurant for VND 450,000 per person before service charge and VAT. We enjoyed the extensive selection and attentive service, although we felt that some competing luxury hotels offered a stronger breakfast experience.
Q6: Is Mai House Saigon suitable for first-time visitors to Ho Chi Minh City?
A6: Yes, Mai House Saigon can be an excellent choice for first-time visitors who prioritise comfortable accommodation and excellent hospitality. However, travellers who prefer exploring major attractions, restaurants and shopping areas on foot may find a centrally located District 1 hotel more convenient.
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