Room Service Review: JW Marriott Hotel Singapore South Beach
Updated: Jun 19, 2021
When it comes to hotel room service, we generally have a couple of things to look out for in determining if that particular hotel’s room service is worth it. First, we do expect the prices to be quite high, as with most five-star (or otherwise similarly-ranked) hotels. Correspondingly, in terms of taste, the food should be similar to what one can find in good restaurants in the country. Based on the above, we rate JW Marriott Hotel Singapore South Beach's room service!
We ordered a set of dishes that we thought would best represent Singapore. Hence, we tried to order a variety of local dishes, ones we thought would do Singapore proud!
Being in a popular Singapore hotel right in the middle of the Marina Bay area, we figured we should order some local dishes to see if guests and indeed, foreign ones, should spend their hard-earned money ordering room service! Therefore, we decided to order some famous Singapore dishes, including a traditional dessert in the form of a Bubur Cha Cha.
Beach Road Kitchen Chicken Rice:
We first tried the chicken rice, and unfortunately, the rice simply did not taste that good. It felt a little hard and we thought it tasted like rice that was previously frozen and reheated. The chicken was tough and was definitely cooked beforehand and frozen. If you have tasted chicken rice before, you will know this is simply not good enough. While the portion was generous, it was rather disappointing as we were looking forward to it.
Chicken Curry with Paratha:
Next up, we had the chicken curry. For this dish, you could choose either some steamed rice or roti paratha to go along with the curry. We chose the latter having ordered the chicken rice. Once again, the paratha was just not good enough. It was literally flat, hard, and tasted exactly like those ready-made ones you would find at a supermarket. Simply thaw it, heat it in a microwave oven and you are good to go. That was what I thought when I ate it. It was just not good enough. The chicken curry, on the other hand, was delicious. In fact, we ate it on its own, and we were satisfied with the dish. Perhaps we should have ordered steamed rice instead, and it might be a much better dining experience for us.
Bubur Cha Cha:
Our third course, the local dessert, was just fantastic. Essentially a coconut-based dessert with various ingredients in the soup, it was sweet and had many ingredients. The sweet potatoes were thoroughly cooked so they were not too hard, while the colourful tapioca cubes were sufficiently chewy. That it was served in a coconut was a nice touch as well. Easily, that was our favourite dish for the night.
Overall, we were quite surprised with the standard of JW Marriott’s room service. We expected much more am just did not understand why the food was as such. Hopefully, it was just a one-off and we definitely hope things will improve in the event we stay there again!
Total cost: S$72 (excluding service charge and government taxes)
Qn: Was the room service meal worth it?
A: No. There are many shops in the vicinity that can serve better food at lower prices. Unless you are feeling hungry at 2 am, we suggest avoiding this hotel’s room service.
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